When booking appointments, clients are hereby agreeing to the terms stated below;
Initial consultations are, at the time of writing, free of charge. Clients must ensure they arrive at the premises AT LEAST 10 minutes prior to their allotted time, in order for paperwork to be filled in.
Follow up treatments
It is in the client’s interest to arrive in good time. Clients must arrive AT LEAST 10 minutes prior to their allocated appointment time. This is to ensure clients receive the full treatment time they have purchased.
There is no flexibility in allocated treatment slots due to surrounding appointments. If a client arrives late, their treatment slot will still end at the allocated time, therefore the client will receive less treatment time.
Whole payment must be provided at the time of booking to guarantee the specified appointment time. Payment may be made over the phone or at our premises, by credit or debit card or cash.
Cancellations may be made and credit given if an appointment is cancelled when more than 24hrs notice is provided. If a client must cancel an appointment within 24hrs of their appointment the client will lose their appointment slot and the cost is non-refundable.